Shipping Policies

📦 Shipping Policies

Thank you for shopping with Lapis Mystica! We’re excited to create and deliver beautiful, hand-made jewelry right to your door. Please review our shipping policy below for details on processing, delivery times, rates, and more.

 

🕒 Processing Time

All orders are processed within [1–3 business days]. During high-volume periods or for custom/personalized pieces, processing times may be extended to [5–7 business days]. We will notify you via email if there is a significant delay.

Note: Orders are not processed or shipped on weekends or holidays.


🚚 Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping Method

Estimated Delivery Time

Cost

Standard (Domestic)

[3-5 business days]

[Free / $X.XX]

Expedited (Domestic)

[1-3 business days]

[$X.XX]

International

[7-21 business days]

Calculated at checkout

 

Delivery estimates are provided by the carrier and do not include processing time.

 


🌍 International Shipping

We ship worldwide! International shipping rates are calculated at checkout based on destination and weight. Please note that your order may be subject to:

  • Import duties
  • Taxes
  • Customs fees

These charges are the responsibility of the recipient and are not included in our pricing.


📦 Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking to update.


If you don’t receive a tracking email, please check your spam folder or contact us at lapismystica@gmail.com.

 

🚨 Lost or Delayed Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by the carrier, weather, or customs. If your package appears to be lost, please contact us—we’ll do our best to help resolve the issue.

 

❗ Incorrect Shipping Information

Please double-check your shipping details at checkout. Lapis Mystica is not responsible for orders shipped to incorrectly provided addresses.

If you spot an error after ordering, contact us immediately at lapismystica@gmail.com—we’ll try to update it before the order is processed.


💬 Questions?

If you have any questions or concerns regarding your order or our shipping policies, feel free to contact us at:

📧 lapismystica@gmail.com